Nebulem | Privacy Policy
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PRIVACY & COOKIE POLICY

 

Commitment To Client Privacy

Client privacy is important, we at Nebulem aim to make our online information practices clear and straightforward. This notice defines when and where your information may be used. To aid full disclosure this notice is always accessible from the primary webpage.

 

Information Collected

Visitors may browse the website without revealing their identity or providing details about the reason for their interest. When some types of additional information are requested via our website we will ask you to provide us with some basic details that include your name, organisation’s name, your professional e-mail address (ie the one by which you would wish to be contacted about work matters) and your professional telephone number. This is only undertaken to provide certain facts so that we respond correctly to your request.

To assist us in keeping our website relevant, Nebulem utilises aggregate trend analysis such as Google Analytics. This does not collect personally identifiable information, rather it informs us of information such as the total number of visitors to a page, which search engine referred people to the page, what terms the visitor was looking for and how long they spent viewing a particular section of the website.

 

Use of Collected Information

When clients agree to provide us with personal information we will generally use this in a manner defined below:

Marketing Material- Users may receive newsletters, marketing promotion or alert services from Nebulem. These will be e-mailed as either an electronic copy or a link to its location on the internet. To enable us to do this the details of those users will be collected and stored in a secure “emailing list” database. This database may occasionally be used to provide additional news to users in between newsletters but the frequency of total mailings will not exceed 12 times per year.
Users wishing to “unsubscribe” from receiving future mailings will be given the opportunity to do so in every mailing or this can be done by sending an email from the account that is registered with the word “Unsubscribe” in the title to privacy@nebulem.com. This will result in them being permanently removed from the e-mailing list database.

Information Requests – Users who contact Nebulem directly via our “Contact Us” form or by emailing info@nebulem.com will be handled in the same way as if they had telephoned or written to us. The details of users contacting Nebulem via these methods may be logged in our emailing database and other sales administration systems for processing purposes.

 

Policy On Sharing Collected Information

Nebulem will not loan, rent or sell the information you provide us to any party outside Nebulem.

In the event that Nebulem is acquired by another organisation, rights to stored information will, along with other company assets, transfer to them.

 

Updates to this Privacy Policy & Notification of Changes

This policy may change without notice from time to time and we will post the amended statement to the website and other places we deem appropriate. If we are going to use users’ personally identifiable information in a manner different from that stated at the time of collection we will notify users by posting a notice on our website for 30 days. Please check this page regularly for updates and changes.

 

Accessing Of Collected Information

You are entitled to see the information held about you at any time, to do this please contact us via privacy@nebulem.com. Nebulem reserves the right to charge a fee of £10 to meet our costs of providing said information.

 

Updates to the Privacy Policy & What are Cookies?

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the sites functionality.

For more general information on cookies see the Wikipedia article on HTTP Cookies…

 

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately is most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

 

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

 

The Cookies We Set

When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.

 

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

For more information on Google Analytics cookies, see the official Google Analytics page.

From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.

We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; Twitter, LinkedIn, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

 

More Information

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren’t sure whether you need or not it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. However if you are still looking for more information then you can contact us through one of our preferred contact methods.
 

If users have any questions or suggestions regarding our privacy policy, please contact us via;
privacy@nebulem.com