Commitment To Client Privacy
Client privacy is important, we at Nebulem aim to make our online information practices clear and straightforward. This notice defines when and where your information may be used. To aid full disclosure this notice is always accessible from the primary webpage.
Visitors may browse the website without revealing their identity or providing details about the reason for their interest. When some types of additional information are requested via our website we will ask you to provide us with some basic details that include your name, organisation’s name, your professional e-mail address (ie the one by which you would wish to be contacted about work matters) and your professional telephone number. This is only undertaken to provide certain facts so that we respond correctly to your request.
To assist us in keeping our website relevant, Nebulem utilises aggregate trend analysis such as Google Analytics. This does not collect personally identifiable information, rather it informs us of information such as the total number of visitors to a page, which search engine referred people to the page, what terms the visitor was looking for and how long they spent viewing a particular section of the website.
Use of Collected Information
When clients agree to provide us with personal information we will generally use this in a manner defined below:
Marketing Material- Users may receive newsletters, marketing promotion or alert services from Nebulem. These will be e-mailed as either an electronic copy or a link to its location on the internet. To enable us to do this the details of those users will be collected and stored in a secure “emailing list” database. This database may occasionally be used to provide additional news to users in between newsletters but the frequency of total mailings will not exceed 12 times per year. Users wishing to “unsubscribe” from receiving future mailings will be given the opportunity to do so in every mailing or this can be done by sending an email from the account that is registered with the word “Unsubscribe” in the title to firstname.lastname@example.org. This will result in them being permanently removed from the e-mailing list database.
Information Requests – Users who contact Nebulem directly via our “Contact Us” form or by emailing email@example.com will be handled in the same way as if they had telephoned or written to us. The details of users contacting Nebulem via these methods may be logged in our emailing database and other sales administration systems for processing purposes.
Policy On Sharing Collected Information
Nebulem will not loan, rent or sell the information you provide us to any party outside Nebulem.
In the event that Nebulem is acquired by another organisation, rights to stored information will, along with other company assets, transfer to them.
This policy may change without notice from time to time and we will post the amended statement to the website and other places we deem appropriate. If we are going to use users’ personally identifiable information in a manner different from that stated at the time of collection we will notify users by posting a notice on our website for 30 days. Please check this page regularly for updates and changes.
Accessing Of Collected Information
You are entitled to see the information held about you at any time, to do this please contact us via firstname.lastname@example.org. Nebulem reserves the right to charge a fee of £10 to meet our costs of providing said information.